Frequently Asked Questions

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Purchases & Refunds

Contact us at info@maryanncruz.co to get assistance.
Simply enter the "coupon code" into the field in the checkout screen.
The STARR program was developed and is led by Maryann Cruz.  Maryann has over 20 years of business development experience within various industries and in varying roles.  Visit the ABOUT page to learn more.
This ideal participant for this program is a creative and/or entrepreneur who has started a business from passion, has been in business for several years and is READY to up-level (ready to commit to doing all it entails to grow the business).  Ready to do a holistic review of your business to quickly identify opportunities for growth, e.g. from identifying your ideal clients, enhancing your brand, streamlining processes to diversifying revenue streams, and more. 
  • Benefits are as follow:
    • S.T.A.R.R Business Approach
      • Have a clear understanding of your competitive set, complete a competitive analysis beyond the basic S.W.O.T
      • Clearly define your customer segments (based on current/future trends)
      • Discover your unique value proposition (solution) and socialization
      • Identify ideal client requirements
      • Gain clarity on how to engage your ideal client
      • Discover your niche
      • Identify new opportunities in marketing your business
      • Develop a full marketing strategy
      • Gain clarity on core revenue streams (actual vs perceived)
      • Develop financial goals and strategic plan to achieve them
      • Increase revenues by diversifying revenue streams
      • Learn how to measure, monitor and manage success.
  • Mastermind
      • Advice and support from mastermind community (like-minded leaders and entrepreneurs)
      • Objective feedback from group and coach on your business challenges
      • Development of goals (business/personal)
      • Assist identifying business gaps and opportunities
      • Opportunity to expand your network, share resources, and collaborate on lessons
      • Opportunity to participate in accountability partnerships
      • Brainstorming sessions
Program is based virtually therefore is accessed via the website. One-on-one counseling will be conducted via conference call/video.
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Making Courses

Contact us at info@maryanncruz.co to get assistance.
If you signed up on a site that sends lots of emails, like promotions or newsletters, you can use the unsubscribe link to stop getting these emails. On your computer, go to Gmail. Open an email from the sender you want to unsubscribe from. Next to the sender's name, click Unsubscribe or Change preferences.
Passwords can be changed by requesting a new password in your Profile screen.
  • Once you have selected the program and/or service of choice and payment has been processed. You will receive an e-mail notification with access to your account. Your account will provide you with access to the modules and/or community information based on your purchase.
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  • Access to the website and/or curriculum depends upon service package. Services inclusive of the S.T.A.R.R. business approach have access for a minimum of eight weeks.  For monthly service offerings, access will remain open while monthly payment has been received; lack of payment will result of loss of access.
Your Courses may not be associated with your account. Contact info@maryanncruz.co for assistance.
This program is for you if:
  • You started your business as a result of a passion and/or hobby. You registered the business without building the foundation; no road-map, competitive analysis, and/or business plan.
  • You developed “competitive” pricing and know your prices are low for the industry. You often hear client/customers say; “Wow, your prices are SO low!”
  • You struggle with determining how to raise your prices and up-level.
  • You have clients who don’t appreciate your work or time; clients feel your service prices are negotiable and often attempt to negotiate cost.
  • You have thought of expanding your business/service offerings however, are not certain on viability and/or execution.
  • You’re ready to streamline and/or delegate processes to enhance productivity.
  • You continue to tell yourself that you will implement new strategies next year and never do.
  • You need an accountability partner.

What

What are the benefits of the services?
  • Benefits are as follow:
    • S.T.A.R.R Business Approach
      • Have a clear understanding of your competitive set, complete a competitive analysis beyond the basic S.W.O.T
      • Clearly define your customer segments (based on current/future trends)
      • Discover your unique value proposition (solution) and socialization
      • Identify ideal client requirements
      • Gain clarity on how to engage your ideal client
      • Discover your niche
      • Identify new opportunities in marketing your business
      • Develop a full marketing strategy
      • Gain clarity on core revenue streams (actual vs perceived)
      • Develop financial goals and strategic plan to achieve them
      • Increase revenues by diversifying revenue streams
      • Learn how to measure, monitor and manage success.

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